Terms & Conditions

Store Policies- Please Read before Buying

Shipping

Please contact us for a shipping price we have a flat rate and if it exceeds $30 for actual shipping we will call or email you with an updated shipping price. We reserve the right to change the shipping price after order is placed and we know what where and how much. We do not charge any handling fees and use a number of different couriers to get the best price for your location. When you purchase an item please add the quoted amount into the checkout.

Insurance is included in some shipping prices, we will let you know when quoting a price, if you would like insurance please let us know, we will arrange it for you. Please note we take no responsibility for items damaged in transit. We package all items in plain packaging for your privacy.
We ship Monday to Friday, (except NSW public holidays) and Australia wide.

~~Delivery's will be sent once the payment has been deposited. We use Direct freight or Australia post depending on locality.


We have obtained a fair price from our contractors which makes it cheaper to buy from us in the long run. We reserve the right to charge the actual shipping charge that we are charged. If this occurs you will be contacted and advised of updated shipping price and invited  to top up the deposit to our bank account. We are sorry for any inconveience but this only fair that we charge the actual shipping costs to stay viable. Thank you for understanding if this occurs we will try to compensate you in the way of some product from the shop or a credit for next time. If you are not ok with this we will have no option but to cancel your order. This is in the rare instance of computer error, human error on our side your side or even the freight company.

 

Delivery

Once payment is made items are shipped within 1 business day. Depending on your location you should receive your item in 2-5 business days. Please note NT and WA deliveries may take longer.

If your item arrives with noticeable external damage please refuse shipment and contact us immediately. If you sign for a damaged item you are accepting it in that condition. If you want to accept an item that is noticeably damaged, you can do an internal inspection before signing for it, but only with the delivery driver present.

DOA

If you receive an item which does not work or stops working, you can return it within 14 days and we will replace it for you (shipping at customer’s cost). After 14 days you must claim on the manufacturer’s warranty.

Return Policy

We will accept returns up to 14 days after item is paid for, NO REFUNDS, only a store credit will be given, return shipping at customers cost.

Warranty

A manufacturers comes with all products we sell. Most products have a 1 year warranty, some have more please check item description. If you have a problem with the product please contact the manufacturer or us and we will provide you the name an number of the manufacturer. Please kept receipt for warranty purpose.

Payment Terms

Items must be paid for before shipping no exceptions.

Payment Methods

Bank Deposit

 

We accept Bank deposit, electronic or at a branch. Please include order number as a reference when paying. If paying at a bank please ask teller to include item number, it they cannot fit the whole number, then include the last 5 digits only. You will receive our bank details at check-out automatically if you pay using “Bank deposit express” at checkout.

Feedback

Please tell your freinds if you are happy with our service or if you are unhappy then tell us so we can fix it if we can :)